With holidays booked off work and flights mind, it was time to book up for my next marathon. That should be easy enough. Well, maybe not. I logged in and provided all the necessary details - name, address, credit card details, and the rest. Fine, no probem. But when, after all that, it stalls on the vary last page it's blinking infuriating!! There's no confirmation email, so I assume I am not signed up, but can I be sure? I am so annoyed. Active.com are not my favourite group of people right now.
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What now? I've submitted a support ticket, asking for confirmation and/or remedy. Let's see how long these guys take to respond. They are in the US, so I guess a response may be postponed untill they wake up. But they better do something fairly soon. Its tough enough training in the cold without the not knowing if I have a place or not!!:(
1 comment:
I had the same thing happen. It didn't work. You can tell because you won't receive confirmation emails. Just back out and try again. :)
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